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Apollo.io Reviews

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Overall Rating

4.0
13 Reviews
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About Apollo.io

Apollo.io is an all-in-one sales intelligence platform that provides a range of products and services to help businesses prospect, engage, and drive more revenue. Their offerings include:

  • Prospect & Enrich: With the world's largest, most accurate B2B database of 275+ million contacts, Apollo helps businesses find perfect leads using various filters and attributes. It also connects with your CRM to keep existing records up-to-date automatically.

  • Engage: Apollo provides everything you need to build and close pipeline: sequences, emails, calls, social, and task management, all in one place.

  • End-to-End Workflows: AI-powered automation moves data where you need it, when you need it—right out of the box.

  • Sales Intelligence: Apollo offers accurate, rich buyer data and prioritizes high-quality leads with its easy-to-use scoring engine.

  • Sales Engagement: Apollo helps build sequences, make calls, connect on social and send emails to fill your pipeline with quality meetings.

  • Data Enrichment: Apollo enriches up-to-date data to any system, automatically keeps your CRM data up-to-date and makes it more actionable and effective.

These features are designed to help sellers and marketers discover more customers in the market, connect with contacts, and establish a modern go-to-market strategy.

Apollo.io Pros & Cons

Pros and Cons of Apollo.io

Pros

  • Agility: Apollo.io is recognized for its ability to streamline prospecting, lead generation, and email outreach within a single platform, enhancing user efficiency.
  • LinkedIn Chrome Extension: The platform features a user-friendly LinkedIn Chrome extension, which simplifies data extraction and contact management from LinkedIn.
  • Extensive Database: Access to an extensive database with over 275 million contacts provides significant advantages for lead generation.
  • Affordability: Many users find Apollo.io to be cost-effective, offering valuable features at competitive pricing compared to other tools in the market.

Cons

  • Limited Contact Data: While the database is extensive, finding specific contact information can be challenging, particularly for smaller businesses.
  • Poor Customer Support: Users have reported issues with slow response times and a lack of live support, which can hinder problem resolution.
  • Inaccurate Email Tracking: The email tracking feature is often cited as being only 50-70% accurate, leading to potential misinterpretations of outreach effectiveness.
  • Steep Learning Curve: The platform's rich features may require significant time investment for users to fully understand and utilize its capabilities.
  • Duplicated Records: Users may encounter issues with duplicated records in the CRM, complicating data management and integration processes.

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Apollo.io Customer Reviews (13)

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Apollo.io Customer’s Q&A

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Apollo.io Features and Benefits

Apollo.io is a cloud-based sales automation tool used for lead generation, contact database management, and email outreach. Here are some of its key features and benefits:

  • AI-powered insights and automation: This feature provides intelligent insights into the sales process and automates various tasks, improving efficiency and productivity.
  • Sales lead messaging and scheduling: This allows users to effectively communicate with potential leads and schedule follow-ups, ensuring no opportunities are missed.
  • GDPR compliant and SOC 2 and ISO 27001 certified: These certifications ensure that Apollo.io adheres to international standards for data protection and security.
  • Data enrichment: This feature enhances the quality of the data in the CRM, providing more accurate and comprehensive information about leads.
  • Chrome extension: This allows users to access Apollo.io's features directly from their browser, improving convenience and accessibility.
  • Robust integrations: Apollo.io can be integrated with existing CRM software, ensuring seamless data synchronization and improved workflow.
  • Advanced search capabilities: Users can find the right decision-makers based on filters like industry, geography, job title, company headcount, and many more.
  • Database access: Users have access to an up-to-date database with over 275 million professional contacts and 70 million companies for precise targeting.
  • Sequences feature: This feature allows users to send automated emails and follow-ups on email, LinkedIn, and cold calls, increasing the chances of getting a response.

These features collectively make Apollo.io a powerful tool for expanding reach, improving sales engagement, and generating leads. It's particularly beneficial for small businesses and salespeople looking to optimize their sales process and get more leads.

Apollo.io Pricing

Apollo.io Pricing Overview

Apollo.io offers a variety of pricing plans to cater to different business needs. The key pricing options are:

Plan Name Price Features
Free $0 1 user per month, unlimited email credits, 5 mobile credits per month, 10 export credits per month.
Basic $49 per user per month Unlimited email credits, 75 mobile credits per month, 1,000 export credits per month.
Professional $79 per user per month Unlimited email credits, 100 mobile credits per month, 2,000 export credits per month, plus all Basic features.
Organization $119 per user per month (minimum 3 users) Unlimited email credits, 200 mobile credits per month, 4,000 export credits per month, plus all Professional features.

For businesses with larger teams or specific requirements, custom pricing is available. Annual billing typically offers a 20% discount compared to monthly billing.

About apollo.io Payment Method?

Apollo.io allows you to manage your billing information and payment methods through their platform. To update your credit card details, you need to launch Apollo, click on Settings, then click on Manage Plan. After that, click the Billing tab and then click Update Credit Card. You can fill in all your details in the credit card modal that appears. Then, click Add and replace existing credit card to save your changes. If you are new to Apollo, the process is the same if you want to add a credit card for the first time.

To edit your billing information, you can click on the Billing tab and scroll to Billing Information. You can edit the Send invoices to field to update the email address to which Apollo sends your invoices. You can also edit the Additional invoice information field to include any information you want Apollo to attach to future invoices. After making the necessary changes, click Save Billing Information.

You can also download your Apollo invoices by clicking on the Billing tab and scrolling to Invoice History. Click Download on the right of the invoice(s) you want to download.

Apollo.io FAQs

FAQ

How To Open A Apollo.io Account?

Steps to Open an Account on Apollo.io

To open an account on Apollo.io, follow these steps:

  1. Visit the Website: Go to the Apollo.io homepage.

  2. Locate the Sign-Up Option: Look for the "Sign Up" or "Get Started" button prominently displayed on the site.

  3. Select Free Plan: If interested in a free trial, click on the "Try for free" option to initiate the sign-up process.

  4. Provide Required Information: Enter necessary details such as your email address and create a password.

  5. Confirm Your Account: After submitting your information, check your email for a confirmation link and click it to activate your account.

  6. Link Your Email: Once logged in, link your email account to utilize Apollo’s features effectively.

  7. Explore Features: Start exploring the platform and its functionalities available under the free plan or consider upgrading if more advanced features are needed.

These steps will enable users to successfully create an account and begin utilizing Apollo.io's services.

FAQ

Apollo.io Return Policy?

Return Policy Overview

Apollo.io has a strict return policy due to the nature of their products being made to order.

  • Refunds and Returns: Generally, there are no refunds, returns, or exchanges allowed unless there are quality issues with the product. If a product has a print error or visible quality issue, a replacement or refund may be issued upon providing clear photographic evidence of the issue.

  • Cancellations: Orders can be cancelled or amended before they go into production. Once in production, options for resolution depend on the situation.

  • Quality Issues: For any quality concerns, customers should email support with photos of the product to facilitate a quick resolution.

  • Donations and Tips: Any donations or tips made are non-cancellable and non-refundable.

  • Payment and Refund Processing: Refunds, when applicable, will be processed back to the original payment method within a specified timeframe depending on the payment type.

This policy emphasizes that customers should carefully consider their orders before finalizing them, as options for returns are very limited.

FAQ

Apollo.io Alternatives

Here are the top 10 alternatives to Apollo.io:

  1. ZoomInfo Sales
  2. Amplemarket
  3. Lead411
  4. Instantly
  5. Salesforce Sales Cloud
  6. Pipeliner CRM
  7. Sell.Do
  8. Cronberry
  9. Monday.Com
  10. ORION ERP

Other notable mentions include BIGContacts, Bitrix24, Pipedrive, Kapture CX, LeadBrowser, AroundDeal, LeadrPro, Instantly.ai, Cognism, Closely, and FunnL.ai. These platforms offer various features such as data cleaning/enrichment, data segmentation/filtering, and search. They also provide capabilities for emails and lead generation. Some of these alternatives are more cost-effective and budget-friendly, offering better user experience, seamless integration with third-party tools, and improved email automation and sales funneling strategies.

FAQ

What are the pricing options for Apollo.io?

Apollo.io offers pricing options for one-person startups to Fortune 500 enterprises with two plans: monthly & annually (save 20%). The plans available are Free ($0), Basic ($39), Professional ($79), and Organization ($79) per individual.
FAQ

What is included in the plans offered by Apollo.io?

Apollo.io's comprehensive solution includes the most accurate B2B contact data, built-in engagement tools, and intelligence features that help companies find and convert quality prospects. It is a solution for sales, marketing, and recruiting.
FAQ

Can I change my plan with Apollo.io?

Yes, you can cancel, upgrade, or downgrade your plan via your billing settings within the app. All cancellations and downgrades will take place at the end of your plan cycle, while upgrades will take place immediately.
FAQ

What is the pricing of Apollo.io?

Apollo.io offers several pricing tiers:

  • Free: This plan includes unlimited email credits (10,000/month per account), 60 mobile credits/year, and 120 export credits/year. It also offers basic sequence automation, filters, buying intent, AI-assisted email writing (5k words monthly limit), and more.

  • Basic: Priced at $49 per user per month (billed annually), this plan includes unlimited email credits (min. 120,000/year per account), 900 mobile credits/year, and 12,000 export credits/year. It offers everything in the Free plan plus additional features like advanced filters, email open & click tracking, and more.

  • Professional: Priced at $79 per user per month (billed annually), this plan includes unlimited email credits (min. 120,000/year per account), 1,200 mobile credits/year, and 24,000 export credits/year. It offers everything in the Basic plan plus additional features like uncapped sending limits with SendGrid, advanced reports & dashboards, email reply & meeting tracking, and more.

  • Organization: Priced at $99 per user per month (min 5 users, billed annually), this plan includes unlimited email credits (min. 120,000/year per account), 2,400 mobile credits/year, and 48,000 export credits/year. It offers everything in the Professional plan plus additional features like call transcriptions, international dialing & local presence, customizable reports, and more.

Please note that these prices exclude any applicable taxes..

FAQ

Can I try a demo version of Apollo.io?

Yes, you can try a demo version of Apollo.io. They offer an On-Demand Demo where you can see Apollo in action. Additionally, you can sign up for a free trial and spend the next 14 days exploring the platform. This will allow you to test out the features and capabilities of Apollo.io. You can also request a demo directly from their website. If you want to continue using Apollo.io after the trial period, you can choose a plan that suits your needs and upgrade your account.

FAQ

About apollo.io Prices and Cost?

Apollo.io offers four pricing plans:

  1. Free: This plan offers unlimited email credits (10,000/month per account), 60 mobile credits/year, and 120 export credits/year. It includes basic sequence automation (2 sequence limit), basic filters, buying intent (3 intent topics limit), and other features.

  2. Basic: Priced at $49 per user, per month (billed annually), this plan offers unlimited email credits (min. 120,000/year per account), 900 mobile credits/year, and 12,000 export credits/year. It includes everything in the Free plan plus additional features like selecting 10,000 records at a time, buying intent (6 intent topics limit), and more.

  3. Professional: Priced at $79 per user, per month (billed annually), this plan offers unlimited email credits (min. 120,000/year per account), 1,200 mobile credits/year, and 24,000 export credits/year. It includes everything in the Basic plan plus additional features like no sequence limit, uncapped sending limits with SendGrid, and more.

  4. Organization: Priced at $99 per user, per month (min 5 users, billed annually), this plan offers unlimited email credits (min. 120,000/year per account), 2,400 mobile credits/year, and 48,000 export credits/year. It includes everything in the Professional plan plus additional features like buying intent (12 intent topics limit), AI-assisted email writing (1M words monthly limit), and more.

Please note that these prices exclude any applicable taxes..

FAQ

How do I sign up for Apollo.io?

To sign up for Apollo.io, you can visit their official website and follow these steps:

  1. Click on the Sign Up button.
  2. You can sign up using your Google or Microsoft account, or you can sign up using your email address.
  3. After signing up, you will need to agree to Apollo's Terms of Service and Privacy Policy.

Once you've signed up, you can start using Apollo's features such as finding and contacting your ideal buyers, and leveraging their AI-powered engagement workflows. Remember, setting up your Apollo.io account involves configuring some basic settings. You can find more detailed instructions on their website or in their Getting Started guide.

Please note that this information might have changed, so it's always a good idea to check the latest on their official website.

FAQ

About apollo.io Popular Products and Services?

Apollo.io offers a Sales Intelligence and Engagement Platform with various products and services. Their offerings include:

  1. Prospect & Enrich: This feature provides access to a large B2B database of over 275 million contacts. Users can find leads using various filters and attributes, or connect their CRM to keep existing records up-to-date automatically.

  2. Engage: This is a comprehensive tool for building and closing the sales pipeline. It includes sequences, emails, calls, social, and task management, all in one place.

  3. End-to-End Workflows: This feature offers AI-powered automation that moves data where and when you need it.

  4. Sales Intelligence: This tool targets verified contacts with various filters like buyer intent, job postings, headcount growth, and more.

  5. Enrichment: This feature connects your CRM and lets Apollo keep your contact records up-to-date, all the time.

  6. Scoring: This tool prioritizes high-quality leads with Apollo's easy-to-use scoring engine.

  7. Sales Engagement: This tool helps to build sequences, make calls, connect on social and send emails to fill your pipeline with quality meetings.

  8. Messaging: This feature levels up your emails with AI that sells like a human, built right into Apollo.

  9. Plays & Recommendations: This feature offers automations for processes & AI insights to close deals.

  10. Analytics: With prospect and engagement data in one place, you can unlock insights that drive revenue.

  11. Chrome Extension: This tool allows you to prospect and contact leads from anywhere on the web.

  12. Data health center: This tool uncovers TAM and inaccurate or missing data.

  13. CRM enrichment: This feature maintains a CRM your team can trust with fresh and accurate data.

  14. API Enrichment: This tool allows you to search, update, and enrich systems with Apollo API.

  15. CSV Enrichment: This feature enriches any of your systems through CSV.

These tools and services are designed to help users engage with prospects, discover more customers in the market, and establish a modern go-to-market strategy.

FAQ

What is the pricing for Apollo.io?

Apollo.io offers several pricing plans: - Free: This plan offers unlimited email credits (10,000/month per account), 60 mobile credits/year, and 120 export credits/year. It includes basic sequence automation, basic filters, buying intent (3 intent topics limit), AI-assisted email writing (5k words monthly limit), and more. - Basic: Priced at $49 per user, per month (billed annually). It includes everything in the Free plan plus select 10,000 records at a time, buying intent (6 intent topics limit), advanced filters, email open & click tracking, and more. - Professional: Priced at $79 per user, per month (billed annually). It includes everything in the Basic plan plus no sequence limit, uncapped sending limits with SendGrid, advanced reports & dashboards, email reply & meeting tracking, and more. - Organization: Priced at $99 per user, per month (minimum 5 users, billed annually). It includes everything in the Professional plan plus buying intent (12 intent topics limit), AI-assisted email writing (1M words monthly limit), call transcriptions, international dialing & local presence, and more. Please note that these prices exclude any applicable taxes. For the most accurate and up-to-date information, please visit the official Apollo.io website..

FAQ

How does Apollo.io compare to other sales engagement platforms?

Apollo.io is a sales intelligence platform that provides data-driven insights to help sales teams close more deals. It is particularly beneficial for startups and medium-to-large size companies looking for a data intelligence platform. Key features of Apollo.io include a comprehensive B2B database, AI-driven prospecting, buying intent data, lead scoring, and data enrichment. It also offers some sales engagement functionalities such as email automation, templates, and sequences. However, it's worth noting that while Apollo.io does offer some sales engagement features, it is primarily a sales/data intelligence platform and is often used alongside other sales engagement platforms. Compared to other platforms like Klenty and Mixmax, Apollo.io is considered an affordable option for startups looking to conduct mass outreaches to their prospects. However, for mature sales teams looking for a full-fledged sales engagement solution, other platforms might be more suitable.

FAQ

What is Apollo.io?

Apollo.io is a cloud-based sales automation tool that serves as a platform for lead generation, contact database management, and email outreach. Founded in 2015, it is a lead intelligence and sales engagement platform trusted by nearly 9,000 customers including some of the largest global enterprises. It provides one of the largest prospect databases on the market and allows you to find the ideal customer fit for your business. It offers features such as automated, multi-step touchpoints for your sales outreach, including emails, calls, LinkedIn tasks, and more. It also includes a dialer to make, receive, and record calls, join active calls, and log calls to your CRM, straight from Apollo. It has an AI writing assistant to craft hyper-personalized emails based on relevant buyer signals for every prospect. It also offers data enrichment from Apollo to bring deeper insights into your target market. Apollo.io doesn't restrict your email sends, giving you the flexibility to reach out to as many prospects as you need.

FAQ

How do I cancel my subscription on Apollo.io?

To cancel your subscription on Apollo.io, you need to access your Apollo Plan Settings. Launch Apollo and click on Settings > Manage Plan. From the Plan Overview tab, you can view your team's credit, minute, and word usage for the current billing cycle and purchase add-ons. To cancel your subscription, click on the Manage Subscription button. You can also update your credit card, edit your billing information, and review and download your invoices from the Billing tab. Please note that all cancellations will take place at the end of your plan cycle.

FAQ

How do I contact apollo.io customer service?

For general inquiries or questions to specific departments, you can use the following options. For general inquiries, you can reach out to contact@apollo.io. If you need support, you can contact their support team. For press related inquiries, you can contact press@apollo.io. If you want to be removed from their prospecting database, you can contact privacy@apollo.io. Please note that these are the official contact details provided by Apollo.io. Always ensure you're communicating through these official channels to protect your privacy and security.

FAQ

Can I pay with PayPal on Apollo.io?

Based on the information available, it appears that Apollo.io primarily uses credit card for billing and payment. There is no explicit mention of PayPal as a payment option on their platform. Please check their official website or contact their customer service for the most accurate and up-to-date information.

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